A roof past due, three quotes in a month, and a 3-day finish that beat every estimate.
The Pattersons bought their Cottonwood Heights home in 2003. Twenty-two Utah winters later, the roof was done. Granules in the gutters every spring melt. Three patch jobs in eighteen months. Hairline leaks chasing the same chimney flashing they'd already paid to fix twice.
By August, a different roofing van was in the driveway every week. The third quote came in at $24,800 for the cheapest 3-tab shingle on the market. The Pattersons called us looking for a sanity check.
We pulled up the same morning, ran a drone inspection of the entire roof, and laid out an itemized written estimate by the next afternoon: $19,200 for the right materials and a proper install. No mystery line items, no "we'll figure it out on tear-off day."
The spec: Owens Corning Duration architectural shingles in Onyx Black. Algae-resistant, 130 mph wind warranty, 50-year manufacturer coverage. Full tear-off down to the deck. Synthetic underlayment over the entire roof. Ice and water shield in every valley and around every penetration — not just the legally required eaves. New galvanized step flashing at both chimneys.
Started Tuesday at 7am. Magnet-swept the driveway and lawn Thursday afternoon at 4pm. The Pattersons paid exactly $19,200 — the number they signed. Zero change orders. Zero "while we're up here" surprises.
Two years in: no leaks, no callbacks, ten more years of workmanship warranty in writing.
"Got three quotes. Rad was middle-of-the-pack on price but the only crew that pulled out a drone and showed me the actual damage. No theater. They started on a Tuesday and were done by Thursday — driveway cleaner than when they showed up."
— Jordan M., Cottonwood Heights · ReplacementSame-week scheduling across the Wasatch Front. Drone inspection, itemized written estimate in 24 hours, zero high-pressure sales.